• All refund requests must be submitted to the Program Department by 5:00 PM on the final deadline of the respective tier in order to be processed within that tier.

• Candidates must send a formal refund request via email to their respective Program Department and copy the email to [email protected].
• This email will be treated as a notice of withdrawal.
• The refund amount will be calculated as per the applicable tier-based policy.
• Mandatory Information:
  • Please include your Full Name, Programme Name, and Application Number and Transaction Details in all refund-related communications.
• Important:
  • Requests sent via WhatsApp, text message, phone calls, or to any other email addresses will not be considered valid.
• The refund process may take up to a maximum of 30 days from the date the refund request is initiated. 

Grievance Redressal

• Any grievance or dispute regarding the refund must be addressed to:
  Email: [email protected]
  Subject Line: Refund Grievance – [Your Application Number]

Razorpay Payment Gateway Terms:

• All online payments made through Razorpay are subject to Razorpay's terms and conditions.

• In case of payment failures or double payments, the issue must be reported to sr.program.coordinator@iittnif.com and [email protected] along with transaction ID, name, and proof of payment.

• Any convenience or gateway charges deducted by Razorpay are non-refundable.

Important Notice

• The institution reserves the right to revise or amend this refund policy at any time without prior notice.

• By making a payment through Razorpay, you agree to abide by these Terms & Conditions and Refund Policy.

These Terms and Conditions govern all online payments made to IIT Tirupati Navavishkar  I-Hub foundation. By using our online payment facility, you agree to the following terms and conditions.

1. General

• This online payment system is provided to facilitate the payment of academic fees, application fees, exam fees, and other charges as notified by the institution.

IIT Tirupati Navavishkar I-Hub foundation reserves the right to revise the fees and these terms at any time, without prior notice.

2. Payment Methods

• Accepted payment modes include credit cards, debit cards, net banking, UPI, and digital wallets, subject to availability via the authorized payment gateway.
• All payments must be made in Indian Rupees (INR) unless specified otherwise.

3. Payment Gateway Charges

• The payment gateway may levy convenience fees/transaction charges depending on the selected payment method. These charges are non-refundable and are to be borne by the user.
• Such charges (if any) will be displayed clearly during the transaction process.